Trust Center - Air

Security at the core

Controls

Updated 24 minutes ago

Infrastructure security

Control	Status
Encryption key access restricted The company restricts privileged access to encryption keys to authorized users with a business need.
Unique account authentication enforced The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.
Production application access restricted System access restricted to authorized access only
Access control procedures established The company's access control policy documents the requirements for the following access control functions: - adding new users; - modifying users; and/or - removing an existing user's access.
Firewall access restricted The company restricts privileged access to the firewall to authorized users with a business need.
Unique network system authentication enforced The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
Remote access MFA enforced The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.
Remote access encrypted enforced The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.
Log management utilized The company utilizes a log management tool to identify events that may have a potential impact on the company's ability to achieve its security objectives.
Network segmentation implemented The company's network is segmented to prevent unauthorized access to customer data.

Organizational security

Control	Status
Code of Conduct acknowledged by employees and enforced The company requires employees to acknowledge a code of conduct at the time of hire. Employees who violate the code of conduct are subject to disciplinary actions in accordance with a disciplinary policy.
Confidentiality Agreement acknowledged by employees The company requires employees to sign a confidentiality agreement during onboarding.
Performance evaluations conducted The company managers are required to complete performance evaluations for direct reports at least annually.
Password policy enforced The company requires passwords for in-scope system components to be configured according to the company's policy.
MDM system utilized The company has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.
Code of Conduct acknowledged by contractors The company requires contractor agreements to include a code of conduct or reference to the company code of conduct.
Confidentiality Agreement acknowledged by contractors The company requires contractors to sign a confidentiality agreement at the time of engagement.
Visitor procedures enforced The company requires visitors to sign-in, wear a visitor badge, and be escorted by an authorized employee when accessing the data center or secure areas.

Product security

Control	Status
Control self-assessments conducted The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
Vulnerability and system monitoring procedures established The company's formal policies outline the requirements for the following functions related to IT / Engineering: - vulnerability management; - system monitoring.
Penetration testing performed The company's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.

Internal security procedures

Control	Status
Continuity and Disaster Recovery plans established The company has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel.
Continuity and Disaster Recovery plans tested The company has a documented Business Continuity/Disaster Recovery (BC/DR) plan and tests it at least annually.
Configuration management system established The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
Change management procedures enforced The company requires changes to software and infrastructure components of the service to be authorized, formally documented, tested, reviewed, and approved prior to being implemented in the production environment.
Production deployment access restricted The company restricts access to migrate changes to production to authorized personnel.
Development lifecycle established The company has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements.
SOC 2 - System Description Complete a description of your system for Section III of the audit report
Board oversight briefings conducted The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed.
Board charter documented The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.
Board expertise developed The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.

Data and privacy

Control	Status
Data retention procedures established The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
Data classification policy established The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.