Explore Current Plan

Learn how to view your Air workspace plan details, manage billing, and track your current usage.

Written by Lauren Ford
Updated over 2 weeks ago

Who can manage the current plan?

👨‍👩‍👧‍👦 Supported on any Air plan
✏️ Anyone with admin access to the workspace

The Current Plan page in Workspace Settings is the source of truth for the selected workspace's actual plan terms, credit usage, limits, billing cadence, renewal details, and refresh timing. From this page, you can monitor usage, understand upcoming charges, and manage subscription details.

Plan details and charges

At the top of the page, you can view your specific plan details. This includes your plan type, the billing cadence for that plan, and the exact date and recurring amount for your next renewal. If you upgrade through self-serve checkout, the amount due for the change is shown during checkout before you confirm the upgrade. If you are on a legacy plan, you will also see your limits for users and storage. For eligible workspaces, Current Plan also shows plan credits, active Credit Pack credits, credit usage, and available Credit Pack management actions.

When a workspace has a granted one-time gift balance, Current Plan shows it as a separate credit balance. One-time gift credits apply only to AI generation and are used before plan credits and Credit Pack credits.

Credit refresh timing is separate from when a payment is collected or when an invoice becomes visible. Credits reset on the workspace's monthly cycle, and the monthly refresh restores the workspace's plan credits. One-time gift credits do not reset and remain separate from the monthly plan-credit refresh.

Recurring plan charges

This area displays the standard renewal charges for your plan for the upcoming billing cycle.

Prorated charges

This section may show invoice-related adjustments connected to plan changes during the current billing period. It may also reflect immediate prorated invoice adjustments from seat-quantity changes on eligible fixed-member or per-member arrangements, including charges when seats are added and credits when seats are reduced. For eligible self-serve upgrades, the prorated amount due for the change is shown during checkout before you confirm the upgrade, while Current Plan continues to show your recurring renewal information separately.

Upcoming invoice total

This area shows the upcoming billing information available on the Current Plan page, including your recurring renewal amount and any invoice-related adjustments shown there. It is separate from the amount due during upgrade checkout, where you review the preview invoice before confirming an eligible self-serve upgrade.

Note: After a charge is completed, invoice details can take a short time to finish updating while tax is calculated, so the final amount may not appear immediately in every billing view.

Manage plan

The Manage plan section allows you to keep your billing and subscription details up to date.

• Plan: View your current plan type and start the upgrade flow from the Upgrade button. From there, you can compare plan and billing cadence options, then continue to checkout to review the preview invoice before confirming an eligible change.

• Credit Pack: Eligible paid credit-based plans can add self-serve recurring Credit Packs from Current Plan in 1,000-credit/month increments. Pricing and maximum monthly Credit Pack amounts vary by plan:

• Starter is $35 per month per 1,000 credits ($420/year), available up to 9,000 credits/month

  • Business is $30 per month per 1,000 credits ($360/year), available up to 29,000 credits/month
  • Enterprise is $20 per month per 1,000 credits ($240/year), available up to 29,000 credits/month.

• One-time gift credits: One-time gift credits are separate from recurring Credit Packs. They do not change subscription pricing and do not affect non-credit pricing models.

• Users: View the user count for your workspace. Depending on your plan terms, active workspace users, pending workspace invites, pending board invites, and board-only users may affect whether additional invitations can be sent. For fixed-member or per-member arrangements, increasing or reducing seats can create an immediate prorated charge or credit, depending on your plan terms.

• Billing cycle: The period of time upon which your subscription renews (Monthly or Annual)

• Payment method: Add a new payment method or update an existing credit card.

• Billing contact: Update the email address that receives billing communications. This is especially useful if you want your billing emails and invoices to go directly to your organization's accounting department rather than an individual.

• Cancel plan: If you ever need to end your subscription, you can initiate that here. Depending on your specific plan type, you will either have the option to cancel immediately or be prompted to contact our support team to process the cancellation.

Current usage

Explore the Current usage section at the bottom of the page to monitor your workspace resources. This area tracks how many users are currently collaborating in your workspace. The usage section also displays how much storage is currently in use.

Legacy, custom, and Enterprise arrangements may display user caps, paid and free user breakdowns, or other limit indicators differently from current paid plans. Legacy workspaces may continue to display fixed storage or user caps until the workspace moves to a current plan. Current Air plans are credit-based, so Current Plan may show usage as credits rather than fixed included TB amounts.

Additionally, you will find a workspace credit usage meter that shows usage across AI generation, AI enrichment, and file storage. When a One-time gift balance is available, the meter shows it as a separate line with the remaining gift credits.

If you are on a current plan where storage is consumed by credits, the meter will reflect your storage usage and AI enrichment as well.

Use the credits meter to understand how stored assets, AI enrichment, and AI generation contribute to your monthly usage. Stored and enriched assets continue to consume credits from your monthly balance as long as they remain in the workspace. As your workspace approaches its credit limit, admins can reduce stored or enriched assets, purchase an available self-serve Credit Pack in 1,000-credit/month increments using the pricing and monthly credit cap for their plan, or change plans.

If a reset date, storage meter, or legacy cap is missing, unexpected, or different from current plan marketing, admins should contact Air support, sales, or their customer success contact for review.